30 Day Full Refund Guarantee
Items may be returned within 30 days for exchange or a full refund. Items must be in new condition with all parts and packaging that originally came with the product. This includes the box, warranty cards, protection pouches, baggies, etc.
After the 30 days or if the product is in used condition then the manufacturer warranties apply. We will assist in getting your knife to and from the manufacturers for repairs, sharpening, etc.
KnifeDeal.com does not charge a restocking fee for returns and the return shipping cost is on us!
As knives are commonly counterfeited in China many customers have asked if our knives are the real deal. The quick answer is yes they are authentic, but as you may not know our company we'll take this time to offer some additional evidence. Our customer reviews on this website, Ebay, Amazon and our other sales outlets speak the highest for both our company and our products. The reviews on this website (knifedeal.com) will show you if the review is a confirmed customer as provided by the independent company, YOTPO.
We are authorized dealers of our brands and you can find us listed on many of the manufacturers websites. We have listed several below:
Kai USA Ltd. / Zero Tolerance (Enter 92656 in the search bar. Listed as The McInnis Group, Inc.): www.zt.kaiusaltd.com
Micro-Tech Knives (Select California: Listed as The McInnis Group): www.microtechknives.com
Arno Bernard (Look under California): www.ArnoBernard.com
Spartan Blades (Listed as The McInnis Group): www.SpartanBladesUSA.com
Additional information may be provided by request and with our return policy shown below you can rest assured that you will be taken care of as our highly regarded customer.
Packages are generally shipped within 24 hours after receipt of payment and are shipped via USPS, FedEx or UPS with tracking and in many cases with signature confirmation.